Support
IQPets Support
This page gives reviewers and customers a clear support path, release contact details, and the fastest routes to resolve sign-in, progress, premium, and deletion questions.
Email support
Best for account issues, deletion requests, billing questions, and review support.
Support hub
Recommended for FAQ content, release notes, and customer contact updates once live.
Helpful support topics
- Can't sign in or return to onboarding
- Need to switch or delete a pet profile
- Lesson progress or reward screen did not update
- Premium access looks wrong after billing changes
- Need reviewer or TestFlight support during app review